Help Center
Go to Intercom
All Collections
Next-Gen Inbox

Next-Gen Inbox

Set up and learn the blazingly fast next-gen Inbox to give your teammates and customers a modern experience.

Beth-Ann Sher avatar
6 articles in this collection
Written by Beth-Ann Sher

The next-gen Inbox explained

Beth-Ann Sher avatar
Written by Beth-Ann Sher
Updated over a week ago
Set up

Rolling out the next-gen Inbox to your team

How to smoothly transition your team into the new Inbox.
Beth-Ann Sher avatar
Written by Beth-Ann Sher
Updated over a week ago
Day to day

Get started with the next-gen Inbox

Provide blazingly fast and customizable support for both your customers and your teammates.
Beth-Ann Sher avatar
Written by Beth-Ann Sher
Updated over a week ago

How to use Command-K in the next-gen Inbox

Get the most efficiency out of the new Inbox with keyboard shortcuts, including the all-new Command K.
Beth-Ann Sher avatar
Written by Beth-Ann Sher
Updated over a week ago
Common questions

What’s changed in the next-gen Inbox?

Find a detailed list of the changes and additional features in the all-new Inbox.
Beth-Ann Sher avatar
Written by Beth-Ann Sher
Updated over a week ago

Can I use all the same features in the next-gen Inbox?

Beth-Ann Sher avatar
Written by Beth-Ann Sher
Updated over a week ago
Help Center
  • Community
  • Webinars
  • Academy
We run on Intercom