Intercom now offers Regional Data Hosting in the following regions:

  • United States

  • Europe

  • Australia

This enables new customers to control the location of their data storage. By creating a new Intercom Workspace in their desired region, your customer data will not leave that region.

Regional Data Hosting in Europe and Australia is currently available to new customers on certain Intercom pricing plans.

Existing customers — don't worry, we haven't forgotten about you! The ability to migrate data between existing US-hosted Intercom workspaces to a new European-hosted or Australian-hosted workspace is not currently available, but this is something we are aiming to support in 2022.

Our current EU and AUS workspaces support all of our apps and integrations except:

  • Ask a question

  • Campaign monitor

  • Clearbit reveal

  • Hipchat

  • Mailchimp subscribe

  • Mailchimp sync

  • Marketo

  • Marketo unsubscribe

  • Microsoft teams

  • Mixpanel

  • Outlook calendar

  • Pipedrive

  • Sample Data

  • Shopify

  • Trello

  • Wordpress

  • Zoom webinars

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