Latest posts by Karen Peacock
We’re delighted to announce that Eileen Naughton, previously an executive leader at Google, President of Time Magazine, and General Manager of Fortune, has joined the Board of Intercom.
News & Updates 1 min read
We’re excited to welcome new senior leaders to Intercom – CPO L. David Kingsley, VP of Customer Support Declan Ivory, and VP of Digital Marketing Laurie Borgen.
News & Updates 1 min read
The crisis in Ukraine is weighing heavily on us at Intercom. There is a tragedy unfolding and it is especially difficult for those worried about the safety of their loved ones in the region.
News & Updates 3 min read
Welcoming new senior leaders to Intercom – CMO Anna Griffin; our first General Counsel Cheree McAlpine; VP, EMEA Sales Sanj Bhayro; and new Board Member Fred Ball.
News & Updates 9 min read
Our values guide how we work, how we interact with each other, the decisions we make, and how we put them into action. We’ve gone back to basics and refined our values to focus on six that reflect the essence of Intercom.
Marketing 58 min listen
Karen Peacock and Des Traynor share their thoughts on Intercom throughout the years, and what the future might hold.
News & Updates 2 min read
I’m delighted to welcome Dan Griggs to Intercom. He brings extensive experience that will help Intercom continue to scale and execute.
Scale by Intercom 8 min read
Companies can no longer rely on decades-old technologies to power their customer relationships. Emails and forms are out. Personal, efficient conversational experiences are how businesses will differentiate their brands going forward.
News & Updates 3 min read
I’m honored to lead Intercom in its next era as CEO. We remain committed to building products you and your customers love. Let me share what we’ve done recently and what’s coming soon.
Marketing 45 min listen
I hosted Wikimedia COO Janeen Uzzell and engineering coach Anjuan Simmons on the podcast to discuss the important topic of allyship. We spoke about how we can do better, where we can help and when we need to listen – as a company and on an individual level.