Latest posts by Jasmine Jaume
What does product marketing at Intercom look like? We’re sharing four learnings that are key to a successful (and happy!) PM team.
Marketing 34 min listen
Ceci joined Slack in 2015 to found the platform marketing team there. She shares her strategies for driving customer adoption of your apps and managing developer partnerships at scale.
Marketing 8 min read
As a product-first company, new product launches are a core part of Intercom’s DNA but as we’ve grown, we’re having to evolve our approach to deal with new challenges. Based on what we’ve learned, these are our top tips.
Product & Design 28 min listen
Conversational bot technology helps businesses go beyond human limits to connect with more prospects and customers. See how we can implement chatbots in a thoughtful way that elevates the customer experience.
News & Updates 4 min read
Building a platform is something we have been passionate about at Intercom from the start. From very early on, we’ve…
News & Updates 4 min read
Today, we’re introducing a new two-way Slack integration that allows you to respond to leads super fast from the app…
Marketing 7 min read
When I first started in marketing I was one of a three-person marketing team. Back in those days, taking a…
News & Updates 4 min read
One of the values we live by here at Intercom is shipping is our heartbeat. This encapsulates our belief that…
News & Updates 1 min read
We’ve partnered with Microsoft to build an Intercom integration to help customers access useful data from Intercom inside Teams.
News & Updates 3 min read
On Good Friday in 1962, Lou Groen trialled a new sandwich in his Ohio burger restaurant. It was a last-ditch…