Mark Iafrate, Author at Inside Intercom

How to use Intercom to generate more leads and close bigger deals – faster

Your sales reps’ time needs to be reserved for engaging with high-intent leads – but how do you do that in a way that’s efficient and reliable? Here are some tactics innovative companies are using to generate more leads and close bigger deals, faster with Intercom.

Mark Iafrate

Product Marketing Manager, Intercom

News & Updates 5 min read

Built for you: Workflow updates, Articles API, and more to help you engage customers efficiently

We’ve listened to your feedback and built new features to make Intercom work harder for you – balancing the power to scale with a personal touch.

Mark Iafrate

Product Marketing Manager, Intercom

News & Updates 4 min read

Built for you: Resolution Bot, API 2.0, permissions, and more to help you scale

We’re constantly listening to your feedback and have built 45 features so far this year to help you stay close to your customers.

Mark Iafrate

Product Marketing Manager, Intercom