Latest posts by Davin O'Dwyer
Intercom Co-founder and Chief Strategy Officer Des Traynor sits down for a fascinating conversation with Harry Stebbings on the 20VC podcast.
Marketing 10 min read
Even the best businesses in the world lose customers. That’s why you need to find a strategy to steadily bring in new customers in order to survive – and thrive.
Sales 16 min read
How do modern businesses build, manage and scale their sales team? We asked experts from Shopify, Close, Terminus and many more to share their best strategies for building a sales team.
News & Updates 11 min read
The Intercom Content Team presents the highlights of 2021 on the Inside Intercom blog and podcast, from our product launches to our anniversary specials, our in-depth guides to our thought leadership.
Marketing 12 min read
Timely, targeted messages will help you engage and retain customers. Check out our best practices for customer engagement.
News & Updates 11 min read
To mark Intercom’s 10th birthday, we reflect on the journey from there to here – the major moments and notable milestones that have defined us as a company and as a group of people. Here, we look at 10 highlights from 10 years of Intercom
News & Updates 8 min read
The Intercom Content Team reflects on a most turbulent year, highlighting the essays, posts and podcasts that captured a year of incredible challenges and incredible achievements.
News & Updates 45 min watch
Our CEO Karen Peacock joined a panel at the Fortune Brainstorm Tech Virtual conference to discuss how boards are responding to the current moment. Discover her insights here.
Product & Design 6 min read
As a product-led company, we put a lot of time and thought into how we organize our product teams, and how they work together. Here is a collection of pieces on the topic we have published over the years.
Product & Design 5 min read
We have given a lot of thought to the ingredients of a successful app ecosystem, the effort involved in developing a thriving platform, the consideration required to build fruitful partnerships. Here is a collection of our content on the topic.