Everyone wins with a conversational approach
- 1.6x
Companies can handle 1.6x more tickets when using the Intercom Messenger
- 90.7%
Intercom customers see a median CSAT of 90.7%
- 37%
lower time to resolution when using the Intercom Messenger versus traditional channels
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Target the right people with messages that matter
Make messages resonate
Target people based on who they are and what they do on your website or product.
Pinpoint message timing
Specify the exact moment you want people to receive a message on a page.
Powerful campaigns
Personalize content and create a dynamic series of campaigns based on behavior.
Maximize channel impact
Set rules around the channel and notification level of a message to optimize its potential.
Free up your team’s time with chatbots
Increase revenue, not work, with bots for sales, and automatically resolve questions with bots for support.
Engage your users across every touch point
Segment customers and trigger outbound email, push, or in-product content based on what they’re doing and where.
