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New at Intercom

Our groundbreaking virtual launch event was full of industry trends, customer insights, and feature launches. Miss it or need a recap? Our videos are below.
Watch now
New <span>at Intercom</span>
Keynote

The next big thing (or 3) from Intercom

Hear how top CX leaders are using our features to create more loyal customers—and how you can, too.

Demos
Customer sessions
Breakout sessions

A focus on the customer

Powerful new features and customer experiences are waiting for you with Intercom, the Engagement OS.
  1. Switch

    Switch

    Help your customers go from phone to messaging in seconds.
    Learn more

  2. Surveys

    Connect to customer insights you can automatically act on.
    Learn more
  3. Premier Services

    Premier Services

    Get ongoing, expert guidance on our products and best practices.
    Learn more

  4. Inbox

    Work efficiently in different languages, dark mode, and more.
    Coming soon

The latest

  1. INTERCOM BLOG

    New at Intercom: 5 highlights from our virtual launch event

    Keep reading
  2. PR NEWSWIRE

    Intercom Adds New Products to its Engagement OS, Reinventing Traditional Customer Engagement Models

    Keep reading
  3. INTERCOM BLOG

    New at Intercom: Hear all about the next generation of customer engagement

    Keep reading

The lineup

  1. Portrait of Karen Peacock

    Karen Peacock

    CEO, Intercom
  2. Portrait of Des Traynor

    Des Traynor

    CSO & Co-founder, Intercom
  3. Portrait of Paul Adams

    Paul Adams

    Chief Product Officer, Intercom
  4. Portrait of Leandra Fishman

    Leandra Fishman

    Chief Revenue Officer, Intercom
  5. Portrait of Arlene Corbin Lewis

    Arlene Corbin Lewis

    Chief Communications and Marketing Officer, Code for America
  6. Portrait of Wayne Stewart

    Wayne Stewart

    Vice President, Customer Success, Atlassian
  7. Portrait of Brian Lederman

    Brian Lederman

    Head of Sales, Success and Support, Coda
  8. Portrait of Christine Sotelo-Dag

    Christine Sotelo-Dag

    Group Product Marketing Manager, Solutions, Intercom
  9. Portrait of Brian Donohue

    Brian Donohue

    Senior Director, Product Management, Intercom
  10. Portrait of Orinna Weaver

    Orinna Weaver

    Manager, Product Marketing, Intercom
  11. Portrait of Jane Honey

    Jane Honey

    Senior Director, Product Management, Intercom
  12. Portrait of Tanner Elvidge

    Tanner Elvidge

    Senior Product Manager, Intercom
  13. Portrait of Jasmine Jaume

    Jasmine Jaume

    Director, Product Marketing, Intercom
  14. Portrait of Zoe Sinnott

    Zoe Sinnott

    Senior Product Manager, Intercom
  15. Portrait of Alissa Tyrangiel

    Alissa Tyrangiel

    Senior Product Manager, Intercom
  16. Portrait of Patrick Andrews

    Patrick Andrews

    Director, Product Management, Intercom

There’s a new way to engage customers