Our latest thinking on building and designing great products
Intercom Co-founder and Chief Strategy Officer Des Traynor sits down for a fascinating conversation with Harry Stebbings on the 20VC podcast.
Product & Design 19 min watch
You don’t stop being a startup because you grow into a big, bloated company – you grow into a big, bloated company once you stop being a startup. Here’s how to prevent that happening.
Product & Design 17 min watch
Convincing potential users to sign up for your product isn’t easy. But what happens next is far more important – customer retention is the next frontier.
Product & Design 24 min watch
There are a lot of mysteries, and misconceptions, surrounding content design. In this talk, Kelly O’Brien attempts to demystify the discipline.
Product & Design 29 min watch
Why is the technology industry so obsessed with the tools we build and use? This talk addresses how tools not only extend our abilities, but also how they shape the way we use those abilities.
Engineering 19 min watch
To move quickly towards a mission, the core attributes of product teams – strategy, design and engineering – need to be well aligned. But how do you achieve that alignment and what happens when you don’t?
Product & Design 28 min watch
I share 5 stories about the lessons I’ve learned during my tenure as VP of Product. When building software products, what do we do when there’s a problem? We know something’s broken, and we want to fix it. But in fixing it, we can over correct.
Product & Design 18 min watch
We spend a lot of time talking about how companies can get to the point where their product resonates in the market. At WebSummit 2018, I made the case that this is not the only thing that matters.
Product & Design 25 min watch
We live in interesting times. Everything is changing rapidly around us, at a faster pace than ever before. This growth…
Product & Design 25 min watch
If you analyze any problem for long enough, it ends up sounding like a people problem. That’s what I’ve learned…