Install Intercom on your iOS or Android app to see who your users are, and connect with them across every touchpoint:
Engage them with automated push messages.
Support them with a built in Help Center, Resolution Bot, and the Intercom Messenger.
Proactively engage and upsell with Custom Bots.
Onboard and nurture them with Mobile Carousels. 🆕
All without them ever leaving your app. 👌
Installing and configuring Intercom in your mobile app
Installing Intercom in your mobile app takes just a few minutes with our native SDKs for iOS, Android, React Native and Cordova.
Note: The Intercom for iOS SDK supports iOS 13 and upwards. Intercom for Android supports API 21 (5.0) and above.
When installing Intercom in your mobile app, you should configure the custom data you want to track about your users. This lets you send more targeted and personalised messages and carousels.
You or your developer can find instructions on how to do this in our developer docs:
The SDKs are small too, so they won’t slow down your app. 👌
Once your mobile engineer has installed Intercom, the Messenger will appear on the bottom right corner of your app. This means you’re ready to offer your users self-serve or real-time support and personalized messaging to help them see value in your app, and keep them coming back. 🎉
Enabling push notifications
If you’d like to send targeted push messages or request device permissions with Mobile Carousels you’ll need to enable push notifications on your iOS, Cordova or Android app.
Deeply integrate your Help Center in your mobile app
Including your Articles Help Center directly in your mobile app, gives you many flexible ways to present help content to your users. Whether you use Intercom’s pre-built UI, or develop your own custom presentation, you can give your customers exactly the support they need.
Keep your users’ conversations secure with identity verification
Finally, we strongly recommend enabling identity verification on your iOS and/or Android app. Identity verification helps ensure that conversations between you and your users are kept private, and that one user can't impersonate another.
Now you're ready to start using Intercom, like Katia 👇
“We’ve found In-app messages to be the most effective way to increase engagement with our mobile users”