Latest posts by Waheed El Miladi
At Intercom, we’re focused on the future, and we’re taking bold steps to get there. But when we make technical decisions, we like to be conservative.
Engineering 6 min read
Product engineers are experts at identifying, understanding and solving problems. But not all problems are solved in the code editor.
Engineering 9 min watch
When trying to solve a problem, it can be tempting to build a sophisticated, elegant and complex solution. But that unnecessary complexity can lead to just as complicated issues. We think boring software is better, and here’s why.
Engineering 6 min read
When you’re growing fast, it can be easy to focus on nothing but the next line of code. But as…
Engineering 7 min watch
The more successful you become, the harder it is to apply a scrappy startup mindset to your product development. An…