Built for you: Two-way SMS, a next-generation Inbox, smarter bots, and more
SMS, the next-generation Inbox, and Custom Actions and Custom Objects in bots are to name but a few of the exciting features we built for you in June.
All the latest news and updates about Intercom – the product, the company and the people
SMS, the next-generation Inbox, and Custom Actions and Custom Objects in bots are to name but a few of the exciting features we built for you in June.
Support 4 min read
The Intercom Inbox has always been one of the main attractions for our customers – but, with our latest upgrade, the next-generation Inbox is now the fastest, most effective, and powerful Inbox built for support at scale.
News & Updates 5 min read
Learn about our latest cutting-edge features and products to help you enrich push notifications, manage your team permissions, perfect your Product Tours, and more.
News & Updates 3 min read
Our new April features focus on increased and more efficient channels of communication and giving you access to the right data to influence the way you scale your business.
News & Updates 9 min read
At our recent New at Intercom event, we invited two of our customers, Atlassian and Coda, to speak with us about how they’re creating great customer experiences while also driving growth across their businesses.
News & Updates 2 min read
Take a look at some of these cutting edge products we released in March including Intercom Surveys, Switch, and much more.
News & Updates 4 min read
Intercom Surveys enable you to turn insights into action with responsive workflows that increase customer engagement, adoption, and retention. Gain valuable insights into your customers’ behaviors and needs so you can keep up what’s working and improve upon what isn’t.