24/7 automated support with Resolution Bot
More than answers — resolutions
of common questions instantly resolved
- 109 hrs
customers get back with immediate resolutions
improvement in customer response times
Use it as soon as customers start typing
Speed up self-service by offering relevant answers based on what customers are typing—before they even hit the enter key.
Bots in different languages and time zones
Make 24/7 global support easier for your team by automating answers in 32 languages. Your team doesn’t have to be online for our bots to start conversations, route qualified leads, and collect customer info for you.
We've been able to scale our real-time support because Resolution Bot instantly resolves 38% of our customers' questions.
Nick Sayers, VP of Customer Success