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Intercom for Enterprise

Who says you can’t be personal at scale?

Achieve your goals by creating better customer interactions at every step of the customer journey.
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Resolution Bot has been a tremendous help to our team. It’s saving our customers 3,600 hours per month with its instant answers.

Gabriel Madureira, Senior Director of Growth Operations and Web

Bring your favorite tools along

Our app store boasts 300+ pre-built apps – like Salesforce and Marketo – that make setup completely painless. Even for large teams.

Enterprise-grade security
  • GDPR

    Data portability and deletion available for all Intercom workspace data.

  • Data Encryption

    All Intercom servers within our virtual private cloud encrypt data at rest.

  • Authentication

    Support for single sign-on (Google SSO, SAML), two-factor authentication, and user roles and permissions.

  • Regional Data Hosting & Storage

    Intercom services and data are hosted in Amazon Web Services (AWS) facilities in the USA and Dublin, Ireland (us-east-1 and eu-west-1) and AP-Southeast-2 region (Sydney, Australia)AU

  • Compliance

    SOC 2✔️ ISO27001✔️ HIPAA✔️

Strategic Services, with you every step of the way

  • Onboarding Image

    Team onboarding

    Drive more value, faster, with one-on-one expert guidance from your Onboarding Specialist, to set you on a path to success.
  • Ongoing Success Image

    Ongoing Success

    Your best business outcomes will be driven from partnering with your success manager to plan and optimize your workflows.
  • Flexible Support Image

    Flexible Support 

    The fastest response times our team has to offer—escalate your most critical questions to our Premier Support team, day or night.
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See Intercom in action
  • Get an introduction to Intercom and how it works
  • Watch on-demand demo videos
  • See how Intercom can help your business