Resolution Bot has been a tremendous help to our team. It’s saving our customers 3,600 hours per month with its instant answers.
Gabriel Madureira, Senior Director of Growth Operations and Web
Data portability and deletion available for all Intercom workspace data.
All Intercom servers within our virtual private cloud encrypt data at rest.
Support for single sign-on (Google SSO, SAML), two-factor authentication, and user roles and permissions.
Regional Data Hosting & Storage
Intercom services and data are hosted in Amazon Web Services (AWS) facilities in the USA and Dublin, Ireland (us-east-1 and eu-west-1) and AP-Southeast-2 region (Sydney, Australia)AU
SOC 2✔️ ISO27001✔️ HIPAA✔️
Team onboardingDrive more value, faster, with one-on-one expert guidance from your Onboarding Specialist, to set you on a path to success.
Ongoing SuccessYour best business outcomes will be driven from partnering with your success manager to plan and optimize your workflows.
Flexible SupportThe fastest response times our team has to offer—escalate your most critical questions to our Premier Support team, day or night.