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Careers at Intercom

Be a part of something great

Your next big career move

We're an innovative, fast-growing company—with all the opportunity for impact and career growth that comes with the territory. There's a lot of great work being done here by a lot of great people. Up for a challenge (and ready for an adventure)? Join us.
Careers hub statistics
  • Inc. Best Work Places
  • 86%

    of our employees recommend Intercom as a great place to work

  • BPTW 2022

Our platform drives massive value for customers. Sales, marketing, and support teams at Amazon, Shopify, Lyft, and thousands more use us to support and engage their customers and prospects. We're seeing phenomenal growth—and we're just getting started.

Karen Peacock, CEO, Intercom


More reasons to love working here

More reasons to love working here
Sure, Intercom is a unicorn company offering endless opportunities to make an impact. And sure, it's an incredible place for career growth. But if you ask our team what they love most about working here, most of us will say the same thing: the people.
  • We reward our people

    All full-time Intercom employees are offered a rewards program that includes competitive base salary, bonus, equity, and benefits.

  • We love to learn

    There are so many opportunities here to learn and build a career. We support employees' growth by offering a wide range of continuing education options, including core skills, management training, and guided learning.

  • We take employee wellbeing seriously

    We offer comprehensive healthcare coverage, including medical, dental, and vision, as well as employee assistance programs and mental health resources. We also offer flexible time off, significant paid family leave, and more.

  • The world has changed. So has the way we work.

    The majority of our employees say they prefer a hybrid model of work—some in-office time, some WFH—so that's our current approach. No matter what, though, we're committed to listening to our team.

Diversity, equity, and inclusion at Intercom

As we grow, Intercom is fully committed to building a workplace where every single employee feels safe, welcome, and empowered to do the best work of their career.

ERGs at Intercom
Employee Resource Groups (ERGs) are identity experience-based groups focused on creating community and making Intercom a more inclusive, diverse, and equitable place to work.

A little bit about our company

At our core, Intercom is a complete customer communications platform. In addition to our much-loved Messenger, we've got bots, apps, product tours, email, messages, a help center, and more—all designed to help businesses connect with their customers more personally, at any scale.

Sales, marketing, and support teams at more than 25,000 businesses use Intercom's all-in-one platform every day to drive faster growth through better relationships.

Careers hub statistics
  • 5

    the number of years in a row we've made Forbes' Cloud 100

  • 97%

    Glassdoor approval for our CEO

  • 25k

    customers—and we're growing fast

Where we're located
Where we're located
(We’re growing fast!)
  • The center of the tech universe, and our HQ. The team here spans Sales, Marketing, and other corporate functions such as Finance, Legal, and People.

  • Where it all began, and still our largest office—home to R&D, Sales, Marketing, and People teams.

  • Home base for a number of our R&D teams.

  • Helping us grow our global presence with dedicated Sales and Customer Support teams.

  • Where our Customer Support and Sales teams work their magic.