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Transactional Messaging

Make sure customers get the message

Sure, our transactional messaging is timely. It's personal. But you can also reach customers with email and more—so they’ll see the message right when (and where) it matters.
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It’s easy to see how we’re different

  • No need for another platform

    That’s right—you can stop jumping between platforms and take care of all your transactional and promotional messages in one spot.

  • Make setup easy on your team

    That means no coding. No engineers. And no more headaches—all thanks to our visual message builder.

  • Who says it has to be an email?

    Unlike other tools, you’re not limited to email. So whether it’s in your app, via SMS or push—wherever—customers get the message right away.

Just a few of the transactional messages you can send

  • Order, shipping, and delivery confirmations

  • Password resets

  • Event reminders

  • Account updates

  • Cart abandonments

The right message starts with these features

  • Event-based messaging

    Send messages when specific events occur—and make them personal, thanks to metadata.

  • Personalized subscription settings

    Let customers get the promo emails they want—like blogs or deals—and say no to the ones they don’t.

  • Transactional email delivery

    Make sure customers always get your transactional emails, even if they’ve unsubscribed from the rest.

  • Deliverability reporting

    Track if transactional emails are actually hitting your customers’ inboxes.

Send all your messages with Intercom