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Meet the all-in-one customer communications platform

Our company

Strong customer relationships are more important than ever. But the scale and nature of online business, combined with rising customer expectations, makes it difficult to build—and keep—those connections.

That's why we're here. Sales, marketing, and support teams at more than 25,000 businesses use Intercom's all-in-one customer communications platform every day to drive faster growth through better relationships.

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  • 25k+

    paying customers

  • 2011


  • 5x

    Forbes Cloud 100 Honoree

Press Highlights

Our leadership

  • Paul Adams Portrait

    Paul Adams, Chief Product Officer

    Paul oversees Intercom’s product, design and research teams. Previously, he worked in brand, product and UX design at Facebook, Google, YouTube and Dyson.
  • Our board of directors

  • Eoghan McCabe Portrait

    Eoghan McCabe, Chairman

    Eoghan is the Chairman of the Board of Intercom. He co-founded Intercom and was the CEO until 2020. Before Intercom he founded Contrast, a software design consultancy, and Exceptional, a developer tool company acquired by Rackspace.
  • Karen Peacock Portrait

    Karen Peacock

    Karen is CEO of Intercom and focuses on delivering breakthrough value to customers. Previously she was Intuit’s SVP, Small Business and helped grow one of the world’s largest SaaS product lines to $2.5B revenue. She's on the Board of Directors at Dropbox.
  • Des Traynor Portrait

    Des Traynor

    Des co-founded Intercom and leads the R&D team, including Product, Engineering, and Design. Previously, he co-founded Exceptional, and was a UX designer for web apps.
  • Our investors