Intercom Resources

Latest

The Intercom Customer Support Trends Report 2022
See the 5 trends disrupting support today. Also, get tips on how to make your customers happier and your team more efficient.
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How to Build an Expert Onboarding Strategy
Our C.A.R.E framework gives you the best ways to keep more of your customers engaged from Day One (and every day after that).
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Webinars
Check out our latest Webinars
Join Intercom experts for industry insights and best practice advice. Live and on-demand.
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Collections

Article

Scale your customer support team

Scale great customer service without blowing the budget or killing the quality of the customer experience.

Article

Automated customer service that feels personal

Automated customer service lets you help more customers at scale without drastically growing headcount.

Demo

How Intercom can help with your COVID-19 response

If you're experiencing a spike in customer conversations right now, Intercom can help.

Article
How live chat increases conversion rates
These 11 live chat stats reveal power of live chat as a channel for converting visitors and driving revenue for your business.
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Customer story
How Copper generated 19 new opportunities in one month with Intercom
Copper generated 19 new opportunities in one month with Intercom.
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Demo
Qualify leads automatically
Automatically qualify your leads, so your team can convert them to customers.
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Book

Intercom on Customer Engagement

Create messages that drive ongoing engagement.

Article

Complete guide to onboarding customers

Learn how to craft a comprehensive onboarding strategy for your business.

Demo

Introduction to Onboarding

Onboard and activate customers with targeted outbound engagement.

Demo
Introduction to Custom Bots
Create the perfect bot that helps you crush your number around the clock.
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Article
Automated customer service that feels personal
Automated customer service lets you help more customers at scale without drastically growing headcount.
Read article
Demo
Design an inbound Custom Bot
Triage new conversations to provide faster, more personal support at scale.
Watch video