24/7 automated support with Resolution Bot
Resolution Bot
Meet Resolution Bot—Intercom’s upgraded support chatbot that scales your team by answering 33% of common questions.
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- 33%
of common questions instantly resolved
- 109
customers get back with immediate resolutions
- 44%
improvement in customer response times
Use it as soon as customers start typing
Speed up self-service by offering relevant answers based on what customers are typing—before they even hit the enter key.
Scale it across languages and time zones
Make 24/7 global support easier for your team by automating answers in 32 languages.
Customize it to your audience and brand
Choose who the bot speaks to and how it answers based on criteria like customer spend, business type, and more.
We've been able to scale our real-time support because Resolution Bot instantly resolves 38% of our customers' questions.
Nick Sayers, VP of Customer Success
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