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The engagement os

Make the most of every customer engagement

Intercom is the Engagement OS, an open channel between your business and your customers—in product, in the moment, and on their terms—creating an ongoing dialogue that enables you to make the most of every engagement across the customer journey
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The new way to engage

Thousands of interactions. One unified customer experience.

Today, businesses use multiple communications tools that don’t connect. Intercom represents the future—unifying your business around meeting customer needs, so that every conversation and interaction is more personal, effective, and grows the business.
  1. Outdated customer engagement system

    The old way: disconnected conversations

    Until now, engagement has been piecemeal—teams and departments choose their own tools, resulting in siloed interactions, fragmented engagements, and a lack of continuity offset by high investment in customer retention.
  2. Customer engagement operating system for marketing, sales, and customer support

    The new way: The Engagement OS

    All customer communications spring from a single unified platform and source of data—continuously learning, serving, and supporting individual customer needs so you can make the most of every engagement to grow your business.

Intercom is the Engagement OS

It’s time for your business to elevate engagement to a strategic advantage. Like an OS, Intercom interconnects every team and function, allowing them to deliver powerful new customer experiences that grow the business.

SOLUTIONS

Grow your business with every engagement

  1. Convert more customers

    Convert more website visitors to qualified leads and customers with ABM, chatbots, and automated meeting scheduling.

    Start converting customers faster

  2. Engage across every touchpoint

    Drive activation and engagement with in-product and multi-channel campaigns, tours, and surveys.

    Start growing business non-stop

  3. Support customers at scale

    Provide personalized help at scale with proactive, self-serve, and human support.

    Start using next-generation support today

Start making the most of every engagement